Blog

Client Management

Loving Your Clients

By Gail Doby, ASID CVO and Co-Founder of Gail Doby Coaching & Consulting We all have our favorites clients. They are the ones who truly value our services, heap tons of praise on our designs, and freely refer their friends and associates to us. Others we just click with personally...

The Big Reveal – WOW Your Clients

By Drue Lawlor, FASID Director of Coaching, Gail Doby Coaching & Consulting When the Big Reveal “WOWs” your clients, they will not only remember it, but they will enthusiastically share the experience with others. Many business owners focus the majority of their efforts trying to get more new business but...

Building Lasting Client Relationships

By Drue Lawlor, FASID Director of Coaching, Gail Doby Coaching & Consulting Developing a relationship with an ideal client takes time and effort so why wouldn’t you want to continue that relationship long after the project is completed. When you find those ideal clients, you not only want to keep...

Fire Your Clients

By Gail Doby, ASID CVO & Co-Founder, Gail Doby Coaching & Consulting & Design Success University No one likes to lose business. Sometimes, though, the cost of doing business is too high to justify keeping on a difficult client. That includes the cost to your sanity and your health as...

3 Tips to Avoid Fee Fiascos

By Drue Lawlor, FASID Director of Coaching, Gail Doby Coaching & Consulting & Design Success University Photo by Dana McGrath Are you ready to make the changes necessary to transform your business? I hope at least some of you will act on these 3 tips that can help you transform...

Why Nightmare Clients Cost You Money

By Gail Doby, ASID CVO & Co-Founder, Gail Doby Coaching & Consulting & Design Success University Designers don’t want nightmare clients, but when business is slow, it is tempting to take any client because it seems like a better idea than having no clients. Is it worth taking a difficult...

Avoiding Contract Controversies

By Drue Lawlor, FASID Director of Coaching, Gail Doby Coaching & Consulting & Design Success University Do you get frustrated because you feel your client has not read your contract?  Are you sometimes left wondering why a client has not responded once they received the contract?  Or worse, they decide...

Check In Before You Check Out

By Gail Doby, ASID CVO & Co-Founder, Gail Doby Coaching & Consulting & Design Success University You talk with your clients, send them emails or texts, and maybe give them periodic progress reports. But are you communicating with them? We all know the difference between hearing and listening, but we...

The Big Reveal: How to Do a Great One

By Gail Doby, ASID CVO & Co-Founder, Gail Doby Coaching & Consulting & Design Success University Photo taken by Dana McGrath You want your clients to have a great experience throughout their entire project.  Most of all, you want to wow them with the finished interior.  This is your, and...

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About Gail
My personal story reveals my own challenge with finding the right business model for my lifestyle. I made lots of mistakes and always wished someone else was there to walk me through the minefields.

I learned a lot along the way, and those minefields brought wisdom and knowledge … and a new mission: to help designers like you transform their businesses.

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