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Client Management

Diversifying Your Business

Photo Credit-DesiLu How is your business positioned for the cycles that the economy will go through? Your financial advisor has probably talked to you about the value of diversifying your investments – to better protect those investments. But have you thought about the importance of diversifying your business – for the same reason? Does it…

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Setting Boundaries for Clients

Setting Boundaries with Clients

By Gail Doby, ASID Co-Founder of Gail Doby Coaching & Consulting You owe it to your clients to do your very best for them. You owe it to them to listen and be respectful of their needs and wishes. You don’t, however, owe them every minute of your day. For the sake of your productivity…

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Loving Your Clients

By Gail Doby, ASID CVO and Co-Founder of Gail Doby Coaching & Consulting We all have our favorites clients. They are the ones who truly value our services, heap tons of praise on our designs, and freely refer their friends and associates to us. Others we just click with personally and enjoy being in their…

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The Big Reveal – WOW Your Clients

By Drue Lawlor, FASID Director of Coaching, Gail Doby Coaching & Consulting When the Big Reveal “WOWs” your clients, they will not only remember it, but they will enthusiastically share the experience with others. Many business owners focus the majority of their efforts trying to get more new business but when they acquire those clients,…

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Building Lasting Client Relationships

By Drue Lawlor, FASID Director of Coaching, Gail Doby Coaching & Consulting Developing a relationship with an ideal client takes time and effort so why wouldn’t you want to continue that relationship long after the project is completed. When you find those ideal clients, you not only want to keep them, but you want them…

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Fire Your Clients

By Gail Doby, ASID CVO & Co-Founder, Gail Doby Coaching & Consulting & Design Success University No one likes to lose business. Sometimes, though, the cost of doing business is too high to justify keeping on a difficult client. That includes the cost to your sanity and your health as well as to your bottom…

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3 Tips to Avoid Fee Fiascos

By Drue Lawlor, FASID Director of Coaching, Gail Doby Coaching & Consulting & Design Success University Photo by Dana McGrath Are you ready to make the changes necessary to transform your business? I hope at least some of you will act on these 3 tips that can help you transform your results. Mistake #1 –…

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Why Nightmare Clients Cost You Money

By Gail Doby, ASID CVO & Co-Founder, Gail Doby Coaching & Consulting & Design Success University Designers don’t want nightmare clients, but when business is slow, it is tempting to take any client because it seems like a better idea than having no clients. Is it worth taking a difficult client just to pay the…

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Avoiding Contract Controversies

By Drue Lawlor, FASID Director of Coaching, Gail Doby Coaching & Consulting & Design Success University Do you get frustrated because you feel your client has not read your contract?  Are you sometimes left wondering why a client has not responded once they received the contract?  Or worse, they decide not to hire your firm…

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