Clients
Loving Your Clients
We all have our favorite clients. They are the ones who truly value our services, heap tons of praise on our designs, and freely refer their friends and associates to us. Others we just click with personally and enjoy being in their company. Some eventually may become good friends. It’s easy to love those clients.…
Read MoreWorried About Finding Your Next Client?
By Drue Lawlor, FASID Director of Coaching, Gail Doby Coaching & Consulting Photo credit-@bakerbroductions One of the most common worries of most designers is “where will I find my next client?” Before you worry about the answer to that question, let me ask you – who are you looking for? Who is your ideal client?…
Read MoreWhat Do Prospects Fear Most?
One of the biggest hurdles to closing an agreement with prospective clients is getting them past their fear of working with you. They may be ready to undertake a project, feel comfortable with you, like your work, but still be reluctant to make that commitment to move forward. What’s stopping them? What is it that…
Read MoreThe Big Reveal – WOW Your Clients
When the Big Reveal “WOWs” your clients, they will not only remember it, but they will enthusiastically share the experience with others. Many business owners focus the majority of their efforts trying to get more new business but when they acquire those clients, they may spend little effort in giving those new clients an exceptional…
Read MoreChristmas In July
By Drue Lawlor, FASID Director of Coaching, Gail Doby Coaching & Consulting Use the lazy days of summer to help fill your pipeline now by tempting clients to plan ahead to prepare their homes to be “design ready” for the fall and winter holidays. Why not nudge clients to start planning (and hiring your firm)…
Read MoreBuilding Lasting Client Relationships
Developing a relationship with an ideal client takes time and effort so why wouldn’t you want to continue that relationship long after the project is completed. When you find those ideal clients, you not only want to keep them, but you want them to refer other ideal clients to you. Be organized. Have an agenda…
Read MorePrevent Clients From Shopping You
By Drue Lawlor, FASID Director of Coaching, Gail Doby Coaching & Consulting Have you ever been in the midst of a project and suddenly the client mentions that they saw something that looked exactly like what you had specified but it was less expensive? If so you’re probably not alone but rather than get upset,…
Read MoreFire Your Clients
No one likes to lose business. Sometimes, though, the cost of doing business is too high to justify keeping on a difficult client. That includes the cost to your sanity and your health as well as to your bottom line. Many an experienced designer has learned the value of firing a troublesome client. You are…
Read MoreAre Affluent Clients Worth The Stress?
You may ask yourself if it’s worth the stress to focus on working with affluent clients, but ask yourself how much stress it causes you when you are trying to juggle too many jobs for non-affluent clients in order to meet your financial goals. Financial advisors who work with affluent clients can be great partners…
Read MoreAre Your Prospects Confused?
You’ve probably had the experience where you are listening to a salesperson rattle on about the features of a product or a service person explaining the problem you’re having and you haven’t a clue what they are talking about. You nod your head, interject an “aha” every now and then, and try to disguise the…
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